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Privacy Policy – Surepointe Wellness

Information We Collect & How It Is Used

Surepointe Wellness (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal and health-related information. This Privacy Policy explains how we collect, use, and protect your information when you visit our Wix website or use our 

services.

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We collect information to provide and improve our wellness services, scheduling, and client experience.

This may include:

  • Personal identifiers (name, phone number, email address)

  • Appointment and service details (massage, facial, sauna, wellness programs, etc.)

  • Optional health-related information you choose to share (such as preferences, conditions, or treatment notes)

  • Payment and billing details (processed securely through third-party providers)

  • Website usage data (cookies, IP address, device type, and browsing behavior via Wix analytics tools)

We use this information to:

  • Schedule and manage appointments

  • Provide personalized wellness services

  • Communicate with you about bookings, promotions, or updates

  • Improve website performance and customer experience

  • Maintain internal records and business operations

Data Protection, Security & HIPAA-Style Safeguards

Surepointe Wellness follows strict confidentiality practices similar to HIPAA-level safeguards to help protect your sensitive information.

We implement:

  • Secure data storage systems provided through Wix and trusted third-party platforms

  • Encryption of sensitive data during transmission (SSL/HTTPS protection)

  • Restricted access to personal and health-related information within our business

  • Staff confidentiality expectations and internal privacy protocols

  • Secure payment processing through PCI-compliant providers

While we are not a federally designated HIPAA-covered entity, we treat all client health-related information with the same level of care, discretion, and privacy protection expected under healthcare confidentiality standards.

However, no system is completely secure, and we cannot guarantee absolute protection of data transmitted online.

Your Rights, Third-Party Services & Contact Information

You have the right to:

  • Request access to your personal information

  • Request corrections or updates to your data

  • Request deletion of your information (where legally permitted)

  • Opt out of marketing communications at any time

We do not sell your personal information.

We may share limited information with trusted third-party service providers, including:

  • Wix (website hosting and analytics)

  • Booking systems and scheduling tools

  • Payment processors
    These providers only access data necessary to perform their services and are required to maintain confidentiality.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Surepointe Wellness
📍 1002 W Sam Houston Blvd. STE 8, Pharr, TX 78577
📞 956-837-5400

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